Baseball stadium to represent the blog post “Do You Really Need Ground Rules in Mediation and Facilitation?” by Jon Lange of Jon Lange Consulting, an Ashland, Oregon-based consulting firm that provides services such as mediation; facilitation; conflict resolution and prevention; retreats; strategic planning; management consulting, training, and coaching; long-term organizational development and change; and presentations to business, nonprofit, educational, and government clients.
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“The process was a success. . . . [It] will make a difference for us in the future. You came in fast, figured us out, and did an extremely efficient ‘intervention.’ I don’t know anyone who could have done it better.”
“Jon has assisted me with some highly significant work products, including facilitating SOU’s strategic plan. Jon is thorough, inclusive, and insightful. He sees the big picture. He makes people feel heard yet can ask challenging questions and move things along when it is time. Jon is particularly strong at helping design meeting or retreat agendas in accordance with both the substantive and relational goals of the gathering. He is also perceptive, empathic, and easy to work with.”
“I have had the pleasure of using Jon Lange to assist with mediating some very difficult business and litigious situations as well as facilitating challenging planning meetings. . . . Jon has outstanding mediation skills and brings his A game to each meeting. I highly recommend him.”
“Jon has consulted with us . . . to improve five characteristics that have been shown to make a place great to work for: pride, teamwork, fairness, respect, and credibility. . . . He regularly provided sound, expert advice. He acted as an executive coach for one of our top people, and the results were dramatic.”
“Jon is an experienced strategic planner with the ability to help organizations come together and create a plan that fits their unique needs. We are grateful for the opportunity to work with Jon to help us craft our vision for the future! Jon also helped us develop strategies and tactics for how we will accomplish our goals. Our work with Jon has helped advance our organization and bring our vision to fruition. Thank you, Jon!”
“We could not have done it without you. . . . You deftly guided us through each exercise, from completing a SWOT analysis to revising our mission and vision to identifying and prioritizing discrete goals and distilling hundreds of action items.”
“I’ve heard a good many speakers over the years and have personally become very discriminating in speaking ability, and I have to say that Jonathan is one of the very best I’ve heard. . . . The audience said, ‘We have to have this man back again!’”
“You were a wonderful facilitator. For our group, you were just the right balance between ‘we need to move on’ and ‘tell me everything you have.’ You successfully balanced the need to understand the nuances of what we do with honoring our budgetary constraints.”
“You gave enormous strength and value to our SOU Foundation Retreat. Your skills, intelligence, and warmth gave us first-class facilitation. Thank you.”
“We engaged Dr. Lange to help us with our management development, negotiation, and mediation programs. Dr. Lange’s work included curriculum design, facilitation, staff training, and program evaluation. . . . The positive impact is too great to calculate and will be felt for years to come.”
“People repeatedly commented on how good you were as a facilitator. . . . Staff and managers consistently come back saying, ‘Things are much better.’ . . . You have, somehow, worked a minor miracle to bring about a resolution.”
“Throughout the time I have worked with Jon, I have found him to be insightful, knowledgeable, and thoughtful. . . . As an organization and as individuals, we are much stronger for Jon’s efforts.”
“When the stakes are high, controversy looms, and our staff members need to focus on and participate in the conversations, Jon’s skills have proven invaluable. He helps us focus on essential outcomes, set realistic agendas, and keep participants engaged and on track—always with an appropriate dose of good cheer and humor. I highly recommend Jon Lange to help facilitate groups to productive and positive outcomes.”
“Jon Lange has been our first choice for many years as a facilitator/mediator of numerous community meetings. . . . Jon is not only professional, but he has a friendly, outgoing manner that puts people at ease when discussing difficult topics—an asset to anyone wishing to move forward.”
“I have worked with Jon Lange on a variety of challenging projects over the years where he has successfully helped people from a wide range of views and interests tackle ‘gnarly’ issues so they could map solutions built on knowledge, understanding, and shared trust.”
“I have worked with Jon Lange over the years on a number of services, including high-level mediation, leadership facilitation, and management development training. . . . He helps create an environment of trust while working toward the most positive outcome. I endorse Jon and his work without reservation.”
“What truly stood out about his training efforts were the ‘real world,’ ‘long-term’ effects that he helped generate. The positive experiences have lasted and are being incorporated into our regular orientation and training sessions for new staff.”
“Jon Lange proved to be the perfect partner for our strategic plan. Jon’s guidance throughout this complicated process was invaluable. Jon is very easy to work with, friendly, professional, and engaging.”
